Returns & Exchanges

At FERAL, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our process is designed to be as bold and effortless as our collections, ensuring you find your perfect fit without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the journey back to our warehouse for you.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.